xftech

Product support center

Every model. Every document. One clear support library.

Choose a dedicated support center for model specification PDFs, operation walkthrough videos or application cases.

Detail view of an xftech robot vacuum
Support library 12 models Specs, video and field guidance
Specification PDFs
12
Operation walkthroughs
12
Application cases
12

Support FAQ

Using the support library.

Where can I find a specification PDF for a specific model?

Every X1, S1, H1 and R1 model has a PDF in the Downloads center. Use pagination at the bottom of the page to see the full library.

Are the specification PDFs the final commercial configuration?

They summarize the specifications published on this site. Final accessories, dock options and market configuration should be confirmed with xftech before purchase.

Can I watch a product walkthrough without downloading a file?

Yes. The Video center uses browser-native MP4 playback with captions, and the model library is split across two pages.

Do the application cases guarantee the same result at every site?

No. They are representative deployment profiles. Floor material, obstacles, operating windows and site access still need to be assessed individually.

Before deployment

Confirm the exact model, floor conditions, dock access and operator ownership before the first cleaning cycle. Our team can review the setup with you.